Compassionate CareDay and Home Services Ltd 01803 221420

Day and Home Services Ltd

Totnes, Devon · Monday to Friday

A good place to spend the day.

Compassionate Care, Day and Home Services Ltd is a welcoming day centre for individuals aged 65 and over. We support a wide range of care needs in a safe, nurturing and person-centred environment. Our service promotes independence, dignity and wellbeing while offering meaningful activities, social engagement and structured daily support.

We provide opportunities for socialisation, group activities, light exercise, creative sessions, cognitive stimulation and companionship — helping to reduce isolation and enhance quality of life. Each day includes a freshly prepared hot meal, or when out a satisfying and well balanced picnic, snacks, and a variety of hot and cold drinks. Transport can be arranged where required.

Arrange a visit Call 01803 221420

No appointment needed — you're very welcome to pop in for a cup of tea and a look around.

Five guests and a member of staff sitting round a folding table on the green at Broadsands, with the beach huts behind

What a day looks like

No two days at our day centre are the same. Some days are spent enjoying activities, games, baking and good company at the centre, while others may include a trip out, a local visit or a gentle stroll. Each day is planned around the people attending, their interests, how they are feeling and what they would like to do. Everyone is welcome to join in as much or as little as they choose.

Arrivals

Tea, coffee and a catch-up as everyone settles in.

Morning activity

Baking, watercolours, skittles, a jigsaw or a game of draughts, with fresh fruit and a drink partway through.

Lunch at the centre

A hot meal round the table, with help at hand if it's needed.

Afternoon

Afternoons may include a quiz, games, creative activities, music or spending time in our outdoor area.

Winding down and home

We finish with a cup of tea or coffee and a slice of cake — a chance to chat about the day, talk over future activities and outings, and make sure everyone has their belongings ready before heading home.

Everyone goes home at 4pm, with a handover to family or carers. These are examples, not a fixed programme — the day is planned around who is in and how they are feeling, and nobody has to join in with anything they'd rather not.

Monday to Friday
10am – 4pm
A hot lunch every day, or a balanced and filling picnic on planned days out
Tea, coffee
and cake
Ask us about
transport
Step-free access
inside and outdoors

Day centre

A safe, friendly environment with social activities, companionship and a nutritious hot meal.

Live-in care

Personalised support in the comfort of your own home, 24 hours a day.

Respite care

Short-term care that gives you or your loved one a well-deserved break.

Welfare checks

Peace of mind for you and your loved ones, with regular check-ins.

CQC registration notice

We are currently progressing through the CQC registration process. In the meantime we can continue to provide our day centre, live-in companionship, respite and wellbeing services where regulated care is not required.

Until our registration is confirmed, we are unable to provide regulated activities, including personal care in England.

40Years of care experience between us
from £45A day, lunch included
30Hours open each week
Days out

Some days take us further afield.

Our days out may take us to Dartmoor, Broadsands Beach, Dartmouth Quayside, local riverside walks, farms, churchyards and museums. We also enjoy spending time at our smallholding, where people can meet the chickens and goats. Each trip is thoughtfully planned so that everyone feels comfortable, included and able to enjoy the day, with a balanced picnic lunch provided when we're out.

Dartmoor
Broadsands
beach
The garden
and chickens
Whenever the
weather allows

A few from recent weeks.

More on our Facebook page
  • A gentleman throwing his arms up in delight beneath an enormous old yew tree
  • A lady in a yellow cardigan sitting on a sunlit churchyard wall
  • A gentleman in a sunhat holding a chick carefully in both hands
  • A gentleman with a young goat settled across his lap on the lawn
  • The group sitting out in camp chairs beside a Dartmoor stream
  • Looking out over the river from the green footbridge on a clear day
  • Two guests sitting on a quayside bench in the sunshine
  • A gentleman making a fuss of a young goat in the garden
Support we offer

Come and get to know us.

We warmly invite you to pop in, meet our friendly team and have a look around the day centre to see what we're all about. You can then take an assessment form home to complete in your own time, before joining us for a trial day. It's a relaxed way for us to get to know each other and learn about the things you enjoy, your usual routines and how we can best support you.

  • Dementia support

    A calm, safe and welcoming environment, with fully trained staff who understand and support people experiencing memory-related difficulties and confusion. Our day centre is comfortable and easy to find your way around.

  • Reduced mobility

    Our centre has wheelchair ramps at the entrance and a fully accessible disabled toilet on the ground floor. Our activities are adapted so everyone can take part, whether you walk independently, use a walking frame or use a wheelchair. A stairlift is also available for anyone who needs support accessing the first floor, and our staff are always on hand to help.

  • Sight and hearing loss

    We take a person-centred approach, adapting activities to each individual's needs and preferences so everyone feels welcome and included. Our staff follow each person's individual care plan to understand how they prefer to be approached, communicated with and supported.

  • Getting here

    We offer transport within the local Totnes area to help make getting to and from the centre easier. Please speak to us about your individual transport needs, and we'll be happy to discuss how we can help.

  • Social & emotional wellbeing

    Our welcoming day centre helps reduce isolation by bringing people together to enjoy good company, build friendships and take part in meaningful activities. We support each person to maintain their independence, confidence and quality of life.

  • Support for family carers

    We're here to support the whole family. While your loved one enjoys a welcoming and fulfilling day with us, family carers can have time to rest, attend appointments or manage everyday commitments, with reassurance that the person they care for is safe, happy and well supported.

  • Meals and refreshments

    Our day includes either a freshly prepared hot lunch or, when we're out, a satisfying and well-balanced picnic lunch, such as a traditional ploughman's. Hot and cold drinks are available throughout the day, along with snacks such as fresh fruit or cake.

  • Welfare checks

    Regular check-ins on someone living alone, so you know how they are without having to wonder — peace of mind for you as much as for them.

The centre

Have a look around.

Our centre has two large, bright and welcoming rooms — one on the ground floor and another upstairs — with plenty of space to enjoy activities, socialise or relax. The building has wheelchair access, toilets on both floors and a stairlift to make moving between the two levels easier. We also have a fully accessible outdoor area for everyone to enjoy.

Arts and crafts
Baking
Games and
skittles
Jigsaws and
puzzles
Pamper
afternoons
Good company
In their words

What guests and families tell us.

It is a wonderful place and they are very helpful. They listen and encourage you, and nothing is too much trouble. It is very relaxing and you can go at your own pace — they don't force you into anything. They will build your confidence, and all have lovely smiles. I would recommend it to all, and especially to shy and quiet individuals.

JoanComes to the centre

You truly make a huge difference to my family's life. Mum gets a break, I don't have to worry, and my son gets some down time too. Some days Dad says he doesn't want to go — but once he's there, he's having an absolute ball. You could not have come along at a more important time in our lives.

LisaHer father comes to the centre
Fees

What a day here costs.

Before anyone joins us, we invite them and their family to visit the centre, meet our friendly team and see what we offer. We'll provide a simple assessment form to complete at home, followed by a trial day so we can get to know the person and agree the most suitable level of support together.

  1. Level one

    Lower support needs

    £45a day

    • General support and reassurance
    • Social activities and group involvement
    • Wellbeing support throughout the day
    • Hot lunch or balanced picnic lunch, snacks and drinks
    • Local transport can be discussed and arranged

  2. Level two

    Medium support needs

    £65a day

    Everything in level one, and:

    • Additional support with mobility
    • Gentle reminders and guidance throughout the day
    • Activities adapted to individual interests and abilities
    • Additional staff support and supervision when needed
    • More regular wellbeing checks

  3. Level three

    Higher support needs

    £85a day

    Everything in levels one and two, and:

    • A higher level of individual support throughout the day
    • Closer supervision and reassurance
    • Activities individually adapted to help each person participate
    • Enhanced wellbeing monitoring
    • Support tailored to the person's individual needs and care plan

Half days are available — ring and we'll work out what suits.

One-to-one support is available where needed, with the price discussed and agreed based on each person's individual support needs.

Welfare checks

Friendly, reassuring visits to check someone is safe and well at home: companionship, help with the shopping, collecting medication, getting to appointments and the other everyday things that get harder on your own.

£25an hour

Who we are

Meet Jess, Michelle and Jenny.

We created Compassionate Care together with a shared vision: to offer the kind of warm, welcoming and person-centred service we would want for our own families. We bring different skills and experience to the centre, but share the same commitment to ensuring every person feels valued, included and genuinely cared about.

You'll regularly see all three of us at the centre, working alongside our friendly team and getting to know the people who spend their days with us and their families. All members of our team are carefully recruited: we follow a safer recruitment policy that includes enhanced DBS checks and references, and everyone is supported through a full induction and ongoing training.

Jess Latchem

Jess Latchem

Co-founder & Director

Read Jess's introduction

I'm thrilled to introduce myself as part of the Compassionate Care team here in Totnes. With over eight years of experience in the care sector, I am passionate about delivering high-quality, person-centred care that promotes dignity, respect and the very best quality of life for every individual we support.

When I'm not at work I love spending time with my family, going on long walks and adventures in the beautiful Devon countryside, reading, and getting creative with arts and crafts. I'm really excited about bringing some fun arts and crafts activities into the day centre for those who enjoy being creative, while making sure there's a wide variety of other activities for everyone to enjoy.

Michelle Waye

Michelle Waye

Co-founder & Director

Read Michelle's introduction

I have twenty-two years of experience working in care, and I have always been passionate about supporting people to live with dignity, independence and companionship. Caring for others has always been incredibly important to me, and I strongly believe people should be treated how you would want your own family members to be treated. I pride myself on a warm, personable approach, and on building trusting relationships with the people I support and their families.

Compassionate Care was created with the aim of providing a friendly, welcoming environment where people feel valued, safe and supported. Outside of work I enjoy spending time with my rather large family, and on my smallholding, where I love gardening and spending time with all my animals.

Jenny Waye

Jenny Waye

Co-founder & Director

Read Jenny's introduction

I am excited to begin this new chapter working within a day centre supporting people aged 65 and over, bringing with me over ten years of experience in the NHS. Throughout my career I have developed a strong commitment to compassionate, person-centred care, always taking the time to understand each individual's needs, preferences and stories. I take pride in creating a warm, welcoming environment where people feel valued, respected and comfortable, and patience, empathy and genuine human connection are what I aim to bring to every interaction.

Outside of work I enjoy spending time with my daughter and our dog, as well as walking and reading. Walking gives me an appreciation for fresh air and gentle activity, something I enjoy encouraging in others where possible, while reading allows me to relax and continue learning in my own time.

Visit us

Come and see for yourself.

The best way to know if somewhere is right is to walk in the door. Put the kettle on us.

Address
Unit 7–9 Bridge Court, Castle Street,
Totnes, Devon, TQ9 5DB
Opening hours
Monday to Friday, 10:00 – 16:00
Telephone
07518 810128 (mobile)
01803 221420 (office)
Email
info@compassionatecarecompany.co.uk

Volunteering

If you enjoy the company of older people and have a few hours to give, we'd like to hear from you. We can also take students on health and social care courses who need placement hours — more here, or ring the office and ask.

Working here

We take on support workers from time to time. Current vacancies, what the job involves and how to apply are all on our work with us page.

Send us a message

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